Most common questions
How do I get started?
Create your first project, add a device, then configure alert routing if you are on Premium. The main dashboard guides the rest.
What does Premium unlock?
Premium adds faster checks, multi-region monitoring, SMS alerts, alert routing, incidents, reports, status pages, API tokens, and advanced monitors like DNS and Heartbeat.
Can I use the API on Free?
Yes, while logged in through your browser session. Bearer API tokens are Premium-only.
Where can I review security and trust information?
Start with the public Security page, then review Privacy, Terms, API docs, and /.well-known/security.txt for responsible disclosure contact details.
Where should I look during an outage?
Start with the dashboard, then check incidents, alert routing, and your public status page if you need customer-facing communication.
Best next step
API Reference
Read the public API access section and examples.
Status Pages
Learn how shared customer-facing status pages work and where to find the correct public link.
Security & Trust
Review MFA, OIDC / SSO, audit visibility, trust material, and disclosure contact details.
Support
Send a message for product help, alerts, billing, or account questions.
Security review and trust material
Where to send customers for trust and security review
Dashmon now has a clearer public trust path. Customers can start with the Trust Center, then drill into Security, operational-readiness summaries, Privacy, Terms, API docs, and contact routes without needing internal-only evidence first.
Trust Center
The main public path for procurement, trust-pack, and review questions.
Security & access
MFA, OIDC / SSO, audit visibility, and responsible disclosure.
Operational readiness
Backup, restore, release/change, incident, and evidence posture summaries.
API docs
Auth modes, request tracing, and shared-workspace API behavior.
security.txt
Public disclosure contact and canonical security policy pointer.
Contact
Use this for procurement, trust-pack, or security-review requests.
Status pages and shared links
How Dashmon status pages work
Dashmon status pages are customer-facing pages created inside your account for selected projects. Each one uses its own public share URL or private token link, so the generic /status-page.html address by itself will not open a live customer status page.
1. Create a page
Go to the Status Pages area in your dashboard and choose the projects you want to share.
2. Copy the unique link
Each status page has its own public URL or private token URL. Share that exact link with customers or stakeholders.
3. Publish updates
Use manual updates when you need customer-facing incident communication alongside live project health.