At a glance

Account data

Email and basic profile info for login and billing.

Monitoring data

Device config + uptime/latency history to power charts & alerts.

Alerting

Email/SMS preferences and alert events so you can respond fast.

Minimal sharing

We share data only to operate the service or if required by law.

Information we collect

Account: email address, authentication identifiers, and plan status.

Monitoring configuration: device names, URLs/IPs/ports, tags, and maintenance windows.

Performance history: uptime results, latency metrics, and incident history used to render charts and reports.

Support/feedback: messages you send us and metadata required to respond.

How we use your information

  • Operate and improve the monitoring service, including dashboards and alerts.
  • Troubleshoot issues and provide customer support when you request it.
  • Prevent abuse, detect fraud, and keep the platform secure.
  • Process billing and plan changes (where applicable).

When we share data

We do not sell your data. We may share limited data with service providers that help us run Dashmon (e.g., hosting, email/SMS delivery) under contractual obligations to protect your data.

We may disclose information if required to comply with law or to protect Dashmon and our users from harm or abuse.

Security

We use technical and organizational safeguards designed to protect your data, including access controls and secure storage of sensitive tokens (stored hashed when possible).

No method of transmission or storage is 100% secure, but we work continuously to reduce risk and improve controls.

Your rights and choices

  • Access and update your account details in the app.
  • Request export or deletion of your data (subject to legal retention needs).
  • Control alert preferences and notification settings.

Cookies

Dashmon uses cookies for authentication (session cookies) and to keep you logged in. You can control cookies in your browser settings, but disabling essential cookies may prevent login.

Retention

We retain monitoring history and logs for as long as needed to provide the service, comply with legal obligations, and support reporting. You may request deletion of your account data, subject to required retention.

Privacy contact

For privacy-related questions or requests, contact us via the Contact page.

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Good to know
  • API tokens are stored hashed; raw tokens are shown once.
  • Timestamps are stored in UTC to stay consistent across timezones.
  • You can control alert preferences from Account and manage workspace or API integrations from the signed-in app areas.
Related
Terms of Service
Service rules and billing terms.
About Dashmon
What we build and who it’s for.